WHAT OUR SATISFIED CLIENTS ARE SAYING
We know you’ll walk away happy, as we’re professional, caring and dedicated to finding you a smart buying opportunity you will love. But don’t take our word for it – this is what our clients are saying:
We leaned heavily on Paul’s expertise through the offer process, and he was able to negotiate a price for us that we couldn’t be happier with, and far lower than I think we could have gotten on our own.
Paul was incredibly generous with his time throughout the process and always made us feel we were more like friends than clients.
We wanted to invest in Brisbane but didn’t know which areas and what type of property we should focus on. Paul spent a lot of time discussing our current financial position, our goals and why we want to invest in property. Equipped with all of this information, and after numerous discussions with us, Paul helped us narrow down search criteria that met our expectations.
Paul researched various properties, analysed and compared various opportunities and recommended the ones that met our agreed criteria. Paul was very good at providing detailed feedback on why a certain property met our criteria and how it would help in our long-term goals.
Paul communicated with us on a regular basis from the start of engagement till post-settlement –offering advice on every aspect of the property. It didn’t feel like I was so far away in Melbourne due to the level of contact I had with Paul.
We have purchased a really good property with minimal maintenance in a high rental demand area at a fair price. Without Paul, I could have easily paid $10,000 to $15,000 more for the same property. Only 4 months have passed and I can clearly see all of Paul’s advice and research has produced great results sooner than expected. The purchase has already been fruitful – demonstrating growth in value – when compared to very similar homes selling at a much higher price in the local area including the same street.
Being an interstate buyer the biggest benefit in dealing with Paul was that I didn’t have to fly to Brisbane to search, inspect and research properties. Paul did it all for us. He brought with him years of experience in researching, buying and analysing estimated market value of properties which I simply didn’t have.
I would highly recommend Paul to anybody searching for an investment property. I have already recommended Paul to a few people in Melbourne.
“I feel grateful I met Paul. I had breakfast with my brother (a real estate agent) this morning and he told me that you are the only buyers’ agent who he has noticed really check over the home, not just check the place for a pay cheque. This gave me lots of confidence in our strategy together. It’s such a big investment. My brother’s experience dealing with you as a buyers agent inspecting and scrutinising his listings gave me the confidence to engage you.”
“I used Brisbane Buyers Agency in 2014 when I was looking for my first property to buy on my own. Having previously bought properties with other people I was a little nervous this time as it was my first solo adventure. It was very comforting and reassuring to have someone on my team who was knowledgeable across all areas of property buying. I have found it challenging in the past to find people in the real-estate business you can trust and who genuinely have your best interests at heart. This was not the case with my interactions with Paul.
I was always 100% confident with his advice and ideas and that he had my best interests in mind. Paul walked me through the process of buying a new property from beginning to end and this gave me peace of mind knowing I wasn’t on my own. Paul provided me with honest advice and support I could trust. His approachability, friendliness and understanding of my needs and preferences made the acquisition smooth sailing and stress free. His research process into the body corporate was quite detailed and very reassuring.
I would highly recommend Paul’s services to anyone looking for assistance in the property market. 100% happy customer.”
“We recently used Paul Palella’s services when my husband and I were looking to buy our first home. Paul made the process of looking so much easier with his expert knowledge and experience in the field. We wanted someone to help guide us with honesty and that is exactly what we got.
Paul met us at all the open homes we went too, and because we had someone we trusted helping us it was a much less stressful process. We would highly recommend Paul to anyone looking to buy a property and when we are in the position to buy again we will surely use his services again.”
landa and David Mcintosh
“Paul is fantastic to work with, he keeps his customers at the heart of everything he does. I’m extremely impressed with his industry experience. He has a robust process to find the best possible property for each and every customer. We recently worked together to help one of my clients. He kept me informed weekly of the client’s situation and the progress of his search. He was courteous enough to alert me there was a chance that the client was potentially seeking finance elsewhere. This information put me in the position to approach the client and work with them again! I recommend Paul highly to anyone looking for an expert buyer’s agent.”
Nathan Vecchio, Director, Hunter Galloway
“At the start of 2014 I was looking for a property within 5 kms of the city. The market was so competitive that houses were under contract before I even had a chance to think about making an offer. Working in the mining industry meant I was away for long periods of time and always missed out. After a few months I realised it would be impossible without some help. On a recommendation by a friend I was given Paul’s number.
Paul was fantastic, firstly making sure he knew exactly what kind of property I was looking for and understanding all of the things I wanted in a house that was to be a home, and a future investment. He had ways of finding property that had never even occurred to me such as canvassing a suburb to find properties not yet listed. We were constantly in contact as he provided me with potential properties. When I was in town Paul arranged inspection times, and drove me around showing me recent sales so I could compare potential property prices, making sure I wouldn’t overspend in a heated market.
After finding a property I was happy with, he managed to negotiate an excellent price, inspecting the property along side the building inspector, organising pest inspection, an insurance cover note, even visiting neighbours to have a chat about their knowledge of the immediate area and how the property fared during heavy rain. Paul was an absolute pleasure to deal with and ensured a stress-free experience in a very difficult market. A year later and I’m very happy with the investment I have made. I wouldn’t hesitate to recommend his services.”
“I’m always impressed with the level of service I experience when I deal with Paul. He listens carefully to the needs of my clients, he keeps me up-to-date weekly on the progress of the search and he keeps my clients absolutely updated.
He is really easy to work with and my clients have always walked away happy with their purchase. With one of our most recent clients I am happy to say that just four months after purchase, a similar property in the same street sold at auction for $50,000 more than our client’s investment property. I feel our property is a much better property and it’s a great feeling for my clients to know that their property has improved so much in value in such a short amount of time.
He negotiated great terms and positioned my client to find a tenant before the property settled which saved them a lot of money and gave them great peace of mind that their investment was returning income right from the beginning.
I strongly recommend Paul and his team. The benefits of using a buyer’s agent far outweigh going it alone and I will be using him for my next personal purchase”
Gio Migheli, Finance Manager, Astute Financial Sydney City Central
“I have been caring for a gentleman for over 18 months who has dementia and it was at the request of the other carer that we should find a house for our client where he could live out his remaining days in a peaceful environment.
After many weeks of going to open houses and spending countless frustrating hours on the internet a real estate agent suggested to me that we should talk to a buyer’s broker. We were given a few names and the family chose Paul Palella. After having a meeting with Paul it was a huge relief to know that he would do all the hard work.
I found Paul to be honest and open with a passion to find the right house for my client. He was easy to talk to and his compassion for the situation was remarkable. Paul kept in touch with all parties involved and spent the time in getting to know each of us so that the outcome would benefit all concerned. I am proud to say that Paul Palella was an exceptional real estate buyer’s agent and conducted himself with dignity and in a very professional manner.
I would highly recommend using Paul to anyone who is looking for an honest, professional and caring man.”
“Paul found us the perfect property in an area we would not have previously considered which widened our scope of choice .Paul listened carefully to our brief , considered our special circumstances and added his very professional advice. He was both compassionate and understanding as the process unfolded . His market knowledge and approach saved us considerable time and effort providing us with houses to inspect that showed how thorough his property search had been .We would highly recommend Paul Palella as a buyers agent”
Josephine and Nicholas Radovic
“I would like to take this opportunity to thank you for your assistance with a number of clients over the last 12 months. We have found your service to be efficient and prompt in our mutual client dealings. You are easy to work. Along the way, you have been in constant contact with our clients and kept us updated in a timely and regular fashion.
You have proven to follow a diligent process while working with clients, which highlights your knowledge of product and patience with clients to ensure they feel comfortable with each step of the process, from initial consultation through to purchase settlement. Clients have benefited from your negotiation skills, which has made our job easier as a mortgage broking firm, by reducing any issues which we may encounter with valuations.
We will continue to recommend you to our current and future clients to assist with their property purchases.
We looking forward to continuing to work with you.
Brett Ryan, Mortgage Planner and Director, Launch Financial